The Washoe County Detention Facility will begin installation of a new inmate communications platform next week. As such, video visitation will be suspended for family members and friends beginning March 14, 2022, through March 21, 2022.
The Washoe County Sheriff’s Office awarded the new contract to Smart Communications. Smart Communications will provide an integrated inmate communication system which includes video visitation, phones, email, tablets, personal mail, and more. The first phase of the upgrade begins next Monday. Between next Monday – the following Sunday, only professional attorney visits will be authorized. Inmates will be able to contact loved ones by telephone. Then, visitation should resume Monday, March 21st using the new platform.
To get started with the new visitation system, visit www.smartinmate.com to create an account.
Throughout March and April, Smart Communications will also install new telephones, tablets intranet systems, and mail systems. When complete, inmates will have access to video visits and receive all mail, digitally, through tablets – reducing the opportunity for contraband to make its way into the Detention Facility.
Further updates on inmate communication disruption will be provided to the public as these improvements are made.
